It turns out that the student from the latest plagiarism case has a serious genetic disorder. However, she is not registered with Disability Services, apparently because she does not want to be labeled. I have a feeling that the student has had her symptoms managed in a medical way, but perhaps not received psychological counseling or academic assistance prior to this.
After reviewing her work, the judicial affairs rep (a great guy, btw) asked her how she has managed to get to her senior year, and write acceptable papers for her history courses [her major], and she reported that she has not had to do very much writing before this!
After meeting the student and consulting with her parents, the judicial affairs guy does not believe she intentionally plagiarized, although he said it clearly is a plagiarism case, and that if I decided to have the university pursue it, she most likely would be suspended. He shared with her parents my evaluations of the student's assignments, as well as her status in the class (missing almost all of the work, so that she is failing regardless of the plagiarism), and they agreed that is the grade she has earned, and they have no intention of disputing it.
I told the judicial affairs officer that under the circumstances, I have no objection at all to withdrawing my referral to them, but that I am concerned that the student is not getting the academic or emotional support she needs. He agreed with my perspective, and he is going to tell the student and her family that she has failed the course, but the plagiarism charge will be withdrawn, provided she registers with Disability Services. He is going to discuss the case with that office, and follow up to be sure that the student and/or her parents do this.
Strange how things work out. I feel bad for the student - the nature of her condition is heartbreaking. But I also feel that I did the right thing, both in terms of upholding academic standards, and in detecting a student who is in need of intervention, and immediate help. And, both the department chair and the associate dean agree.
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